Help & support

Guest Guide Manager.
HELP CENTRE

What do you need help with?

Follow these steps to manage your website, guest information and subscription.

01

Build your website

Open the Website editor and choose your property. Update its details, photos and page text, then save. Use Preview to check desktop and mobile before publishing.

Open website editor →
02

Update guest information

In Guest App, update check-in and check-out times, Wi-Fi, house rules and local recommendations. Keep door codes and other private details out of public website content.

Open Guest App editor →
03

Publish your website

Save your changes, complete the publication checks and confirm your domain is ready. Your live website changes only when you publish.

Review publication →
04

Manage billing

Open Billing to check your plan and subscription. Use the secure Stripe portal for invoices, payment methods and available subscription changes.

Open billing →
STILL NEED HELP?

Contact support

Tell us your property name, which page you were on and the error message you saw. Never email passwords, payment card details or door codes.

Email support